1. Introduction
Top Awards Kenya is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
- Personal Information: Name, phone number, and any details you provide when voting or interacting.
- Payment Information: Mobile money details such as phone number and transaction references.
- Usage Data: IP address, browser type, pages visited, and interaction behavior.
- Nominee Data: Public profile information submitted for recognition.
3. How We Use Your Information
- To process votes and payments
- To display nominees and winners
- To improve platform functionality and user experience
- To prevent fraud and abuse
- To communicate important updates
4. Payments and Financial Data
- Payments are processed through third-party providers such as M-Pesa.
- We do not store sensitive financial credentials such as PINs.
- Transaction references may be stored for verification and audit purposes.
5. Public Information
Nominee profiles, including names, photos, and categories, may be displayed publicly. By participating, you consent to this visibility.
6. Data Sharing
We do not sell your personal data. However, we may share information:
- With payment providers for transaction processing
- When required by law or legal authorities
- To protect against fraud, abuse, or security threats
7. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking
- We may use cookies to improve user experience.
- Cookies help us understand user behavior and optimize performance.
- You can disable cookies in your browser settings.
9. Data Retention
We retain your information only as long as necessary for operational, legal, and reporting purposes.
10. Your Rights
- Request access to your personal data
- Request correction or deletion
- Withdraw consent where applicable
11. Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices.
12. Children’s Privacy
We do not knowingly collect data from children under 18 without guardian consent.
13. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the platform means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us via the Contact page.